Legal & Compliance
Last updated: October 2023. Please read these terms carefully before using our platform.
Terms of Service
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.
2. User Accounts
To use certain features of the service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3. Use of the Service
You agree to use the service only for purposes that are permitted by these Terms and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
Privacy Policy
1. Information Collection
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, and other information you choose to provide.
2. Use of Information
We may use the information we collect about you to provide, maintain, and improve our services, including to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, and provide customer support.
3. Sharing of Information
We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows: with third party service providers; in response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.
Right of Withdrawal
1. Cancellation Policy
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
2. Exercising Your Right
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
3. Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.